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Inside Sales Head

Experience: 5 - 10 years

Qualification: Any Graduate

Location: Chennai

  • To sell and up sell products, to build strong relationships with the clients to exceed the targets by developing the telesales strategy. 

  • Sets priorities and serves as subject matter expert for the Business and client requirements. 

  • Establishes and maintains good working relationships with Sales Customer Support, and Marketing Organization. 

  • Monitors performance of Inside Sales Team through call monitoring and other measures to ensure utilization and efficient service. 

  • Manage appropriate KRAs and Metrics. 

  •  Develop strategies to reduce churn by proactively identifying KEY accounts. 

  • Develop strategies to generate and increase high quality leads from Online (Website) and Inbound mediums 

  • Map 360-degree view of complete sales cycle from Lead generation to On-boarding 

  • Constantly coach the team on handling sales objections and maximizing conversions. 

  • Working knowledge of outbound tele sales, basic marketing principles and practices. 

  • Knowledge of the sales and customer life cycle. 

  • Prior experience of handling retail customer is a plus. 

Desired Skills & Experience 

  • At least 5 years experience, experience in handling a team 

  • Spoken fluent Hindi & English 

  • Must be a goal oriented, team player; 

  • Bachelor’s Degree is required; 

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