Inside Sales Head
Experience: 5 - 10 years
Qualification: Any Graduate
Location: Chennai
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To sell and up sell products, to build strong relationships with the clients to exceed the targets by developing the telesales strategy.
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Sets priorities and serves as subject matter expert for the Business and client requirements.
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Establishes and maintains good working relationships with Sales Customer Support, and Marketing Organization.
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Monitors performance of Inside Sales Team through call monitoring and other measures to ensure utilization and efficient service.
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Manage appropriate KRAs and Metrics.
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Develop strategies to reduce churn by proactively identifying KEY accounts.
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Develop strategies to generate and increase high quality leads from Online (Website) and Inbound mediums
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Map 360-degree view of complete sales cycle from Lead generation to On-boarding
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Constantly coach the team on handling sales objections and maximizing conversions.
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Working knowledge of outbound tele sales, basic marketing principles and practices.
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Knowledge of the sales and customer life cycle.
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Prior experience of handling retail customer is a plus.
Desired Skills & Experience
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At least 5 years experience, experience in handling a team
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Spoken fluent Hindi & English
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Must be a goal oriented, team player;
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Bachelor’s Degree is required;