Responsibilities:
- Run production SQL Server: setup, backups and restores, HA/DR, capacity and upgrades.
- Tune performance across multi-tenant instances: indexes, queries, blocking and maintenance.
- Set and enforce security, access, retention and archival policies.
- Manage the internal ERP and ticketing databases to the same standards.
- Build the reporting and data integration layer that pulls ERP, ticketing and licence data together.
- Keep master data (customer, licence, store and project keys) consistent across systems.
- Support developers with data models, migrations and release-time changes.
- Report on database health, capacity, backup compliance and data quality.
Required Skills & Qualifications:
- 8–12 years in database administration, including 5+ years as a hands-on SQL Server DBA in production
- Strong T-SQL, performance tuning, backup/recovery and HA/DR
- Multi-tenant or multi-client database experience
- Building reporting or data integration layers
- Windows Server and cloud databases (AWS preferred)
- Clear communication with technical and business teams
- Product-company background preferred
- Added Advantage: MySQL/MariaDB/PostgreSQL, Python/PowerShell, Power BI/Metabase, Odoo/Redmine, retail or POS experience
