Cashier is obliged to provide discounts for
Management Friends/References
High value purchasing customers
Celebrities
Discounts with OTP
Cashier could send a request to the authorizer from the billing screen seeking for approval on additional discount. The discount would be applied only after successful verification.
Customer who happens to be the CEO’s friend requests the cashier to provide additional discount.
Cashier enters the discount percentage.
The Role based authorization lets the admin define the maximum discount a role could authorize. eg. CEO is eligible to approve the discount percentage upto 30%.
Based on the percentage entered (eg. 25%), the POS shows the list of authorizers.
The cashier chooses CEO and the POS sends an OTP through SMS/email to the CEO.
CEO shares the OTP with the Cashier, upon entering the password, the discount is applied successfully. Without OTP or incorrect OTP, discount will not applied.
The POS logs the details of the approval provided along with the invoice.
Discount without OTP
Cashier takes approval from the authorizer offline. The Cashier enters the additional discount and the same is applied during billing. The authorizer shall receive an SMS with the discount details that were provided.
A High value purchasing customer requests for more discount.
Cashier enters the discount percentage.
During billing, the discount percentage/amount is applied.
The Role based authorization lets the admin define the maximum discount a role could authorize. eg: Area Manager is eligible to approve the discount percentage upto 15%.
Based on the percentage entered, the POS sends the invoice information along with the customer and discount details through SMS/email to the Area Manager.
The POS logs the details of the approval provided along with the invoice.
Budgeted Discounts or Kitty
Discounts provided to certain Stores/Brands /Products (widely used in Electronics)
A monthly/weekly kitty is allocated to store/brand/product from which the store could provide discounts to increase the sales.
Create a monthly/weekly budget for the store with store/brand/product wise limits on discount percentage.
POS allows to opt out one or more products from being part of the Budgeted discount.
Transfer the amount among different budgets within the store on need basis.
Choose the percentage of discount while billing if the product is part of the kitty. The Role based authorization lets the admin define the maximum discount a role could authorize. eg. Store Manager is eligible to approve the discount percentage upto 5%.
In case of discount with approval, an OTP is sent to the chosen authoriser and the discount is applied after verifying the OTP. If it is without approval the discount is applied directly and the POS sends the invoice information along with the customer and discount details through SMS/email to the authorizer
The discounted amount will be deducted from the budget and the budget utilization report could be viewed.
Benefits
Increased Sales – Avoid losing customers by meeting their expectations with additional discounts.
Faster assistance – Do not let the customer wait for approvals from the HO.
Avoid pilferages – No Scope for manual bills, POS takes care of the exceptions.
Centralized control of discounts – No Store level interference in discounts.
Automated through the system – All authorizations are recorded for audit log
